How to Replace Your Expensive Ops Manager with a Custom AI Agent

Automate the Boring Stuff

Operations is usually just "Glue." Glue holds systems together. AI is great at being Glue.

Your Ops Manager is burned out because they are doing robot work: moving data between Trello and Slack, updating spreadsheets, sending follow-up emails, and tracking deadlines. This is what machines should do.

The Architecture

1. Trigger: Identify the starting point (e.g., a new email arrives, a form is submitted, a deadline approaches)
2. Action: Define the logic (e.g., if invoice > $1k, notify Slack and create a task in Jira)
3. Tool: Use n8n, Make.com, or custom agents to orchestrate this

Real Examples

• Invoice processing: Email comes in with PDF attachment. Agent extracts data, creates entry in accounting system, sends confirmation.
• Employee onboarding: New hire form triggers a sequence: IT ticket for laptop, Slack channel invite, calendar event with manager, welcome email with docs.
• Weekly reporting: Agent pulls data from five systems, generates summary, posts to Slack every Monday at 9am.

The Result

Your Ops Manager can finally focus on strategy, not data entry. The agent handles the mechanical work. The human handles the judgment calls.

The ROI Calculation

If your Ops Manager costs $80k/year and spends 60% of their time on automatable tasks, that is $48k in potential savings. An agent that replaces those tasks costs a fraction to build and maintain.

We build resilient workflows that run 24/7 without complaining, taking sick days, or losing context between tasks.